Company Purpose
Our purpose is to make environments better. We make them better for our customers, our employees and the community we serve.
Our Customers
When your building is dirty or if there has been severe damage of any kind, we arrive quickly, clean it up and make it better. We clean not only for appearance, but also for the health and safety of businesses, employees and individual families. Proper cleaning and disinfection leads not only to higher productivity, but it also reduces the number of sick leaves giving you higher overall business efficiency.
Our Community
American Cleaning Services is heavily involved in community work and local organizations. Boise is a tight-knit community and we make sure to support the things we believe in - kids, charities, philanthropies etc.
Our Employees
When it comes to corporate leadership, our employees are our biggest asset. We value them like nobody else, we take care of them and celebrate them. We honor their successes, treat them with respect, offer them flexibility and competitive benefits and we help them on their growth path. We recognize the time required to take care of their families and attend special events that are important to them.
How we make a REAL difference
A sum of these factors makes a REAL difference. REAL is the acronym that explains the core values of our work. Our core values are:
Relationships
Relationships refer to both the relationships with our customers and our employees.
As a customer, you can trust us and know that we will do the right thing. We are always here for you and provide flexible and reasonable contracts that take care of your needs.
When it comes to our employees, maintaining healthy and solid relationships is the key to success. After all, happy employees make happy customers. Company leadership means prioritizing overall employee satisfaction, celebrating their successes as well as work and life milestones.
Environment
In the COVID era, cleaning for health has become one of our top priorities. If an area is not cleaned up properly, absenteeism can go up and productivity can go down resulting in lower overall business efficiency. Our decontamination, antiviral and antimicrobial cleanups make buildings much safer and create productive environments for your employees to work in.
Accountability
Customer satisfaction is one of our biggest goals. We do our best to take responsibility for our work through various systems of reporting. To that end,, we offer web-based inspection solutions, digital communication systems and ticketing systems that allow you to get in touch with us. Our team will be immediately notified about the issue and will resolve it as quickly as possible.
Leadership
Leadership and development of our staff is something we take pride in. American Cleaning Services has been around for 71 years. We work hard to transfer the knowledge and expertise we have accumulated to our employees so that they are equipped to meet industry standards and serve you best.
Leadership also refers to being an industry thought leader. This means being proactive and always coming up with recommendations and best practices to serve you best. Our goal is long term relationships with our clients making sure your needs are met.
With the REAL difference, we pride ourselves on being big enough to handle any size job, yet small enough to care about each of our individual clients. With that, we're also REAL people! We love to chat and have fun with you as a customer. We strive for honesty and integrity. If any misunderstandings or mistakes arise, we do our best to own these and make things right. Your satisfaction is our guarantee.
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